CC TV Systems

Our Support

Aims :

Intelsys support centre aims at delivering the best of the support services  to  our customer s to achieve his business objectives with prompt and time efficient response to their IT network issues.

Objective :

To provide our best support services to all business sectors across the Gulf region and across the world.

Achieve our SLA targets to above 90% and thus achieve maximum customer satisfaction

To be a leader in providing IT services support

After sales  support

Installation- Intelsys performs after sales installation of the equipment supplied. We provide services of Project management in order to complete our projects on time. The final handover is done with complete UAT performed by customer IT support head and the engineer concerned.

The configurations are set as per the requirements set during project planning process.

Any issues incurred during the installation are properly diagnosed and escalated to meet the target completion dates

Technical Support

If you have any problems with any of our products or Installation please make sure you have read the instruction manual and followed the manufacturers instructions thoroughly. If you are still having problems, to speed up your inquiry, please make sure you have the Delivery note or our Invoice number and the model number of the equipment before you call our numbers below.

Quick Support

For Audio, Video or Access Control +968 24793281

For All other equipment please call +968 98100122

Although Everfocus strive for the best customer care, sometimes things happen that we need to know about.